Coronavirus (COVID-19) Updates

Last updated 22/10/2020

We are open for family/household support bubble groups  and have available two self-contained accommodations for hire.  Further information including our prices and availability calendar are here.  Our campsite will remain closed to all until we can ensure we can meet all the requirements of the government regulations and guidance.  You need to check with the latest government guidance on whether you can stay overnight at our accommodation which is currently in a Tier 1 area.

But we are still taking bookings for larger educational/youth group bookings for 2021.  All bookings will be subject to our revised Terms and Conditions which offer all our guests peace of mind with guaranteed transfers or refunds if we cannot accept your booking due to Covid-19 regulations.

COVID-19 safety requirements

To prevent the spread of COVID-19 all guests must abide by the following instructions:

  •     Not attend if they have symptoms linked to COVID-19.
  •     Not attend if they have had contact with someone who has developed symptoms in the last 10 days.
  •     Inform your on call manager or staff member if they, or any of their party, develop symptoms linked to COVID-19 during your stay.
  •       Leave site if they, or any of their party, develop symptoms whilst on site.
  •       Arrive and depart at their allocated time.
  •       Only use the facilities allocated to them.
  •     Social distancing must be adhered to – you must remain 2m away from guests in other parts of the site.
  •       Follow the instructions of on-site staff and wardens

 Lockerbrook has developed a detailed risk assessment to manage COVID-19 risks, which includes:

  •       Enhanced cleaning
  •       Providing contact free check in
  •       Reducing the number of site users
  •       Avoiding shared equipment
  •       Changing duvet/pillows for each booking
  •       Allocating guests to self contained accommodation
  •       Providing hand washing facilities

 A copy is available on request.

What happens if we cannot travel to Lockerbrook as a result of changes to the government’s guidance on Covid-19?

We are a tiny charity and hope that you may be able to consider transferring your booking to a later date or by having a voucher for a future date.  But we also recognise these are unprecedented times and will be willing to issue refunds should you not be able to travel due to Covid restrictions.  See our Terms and Conditions for further details.

In the meantime please if you can help us survive this difficult period please consider making  a donation.

 

Can I still make a  new booking for later this year or 2021?

Yes, we are still open for new bookings. Please use the enquiry form on the Booking page as normal.  We will take longer than normal to respond to these requests given the current situation.